Keeping The Patients First: Safeguarding Nursing Homes

If Michael Haus could ask former Governor Andrew Cuomo one question in response to the mishandling of nursing homes during the COVID-19 pandemic, it would be, “why did we allow it to get to this point?”

Janice sits down with the Administrator of Silver Lake Specialized Care Center in Staten Island, Michael Kraus, as well as Silver Lake’s Director of Social Services Lori Questel and Garfunkel Wild Health Care Attorney, Colleen Pierson for a conversation on why they will never stop advocating on behalf of patients and families impacted by the fatal mishandling of nursing homes during the COVID-19 pandemic and those still living there today.

They also emphasize the need for these facilities to be managed under a patient first and business second mindset as opposed to the reverse.