Customers speaking a foreign language were denied the right to by an iPhone or iPad.
According to a report by local TV station WSB-TV, Sahar Sabet and her uncle were speaking with one another in Farsi when a sales representative approached them and said that the store couldn’t sell them any products because Apple’s corporate policy prohibits the sale of any goods to Iran without authorization by the US government. Sabet was attempting to buy the iPad as a gift for her cousin who lives in Iran.
Sabet, who says she left the store in tears, is a US citizen. She called Apple’s customer relations number, where an employee apologized and advised her that she could buy the device online. But Sabet’s case is hardly a case of a misinformed salesperson: Apple stores have done this before.
Zack Jafarzadeh, another Iranian American currently living in Virginia, also spoke with WSB-TV about a similar instance at a different Apple store, where he wasn’t allowed to purchase an iPhone with a friend after a clerk overheard him speaking in Farsi.